Report a concern
Contact us with the page URL, what happened and why you believe it is unsafe, unlawful or misleading. Put “Safety report” in the subject. For an account or security problem, use “Security report”. Do not include passwords, private invitation links or unnecessary personal documents.
Place Keys is operated by Incentively Limited (company 17121895).
customercare@placekeys.co.uk
3rd Floor, 86–90 Paul Street, London, England, United Kingdom, EC2A 4NE
What happens next
We use the information to assess the report and decide what action is appropriate. If you disagree with a content or account decision, reply with the decision details and why you want it reviewed. Commercial relationships do not entitle a business to suppress legitimate criticism.
Stay in control
Confirm an agency’s identity and payment instructions independently before sending money. A listing, review or badge is not a guarantee of a transaction. If someone is in immediate danger, contact emergency services; Place Keys is not an emergency response service.